Ingeniero de Soporte 3D (Eindhoven, Países Bajos)
VA Imaging está creciendo rápidamente y estamos buscando un Soporte Ingeniero 3D Visión práctico para ayudar a nuestros clientes a sacar el máximo provecho de nuestra tecnología de cámara de vanguardia. Si estás listo para convertir desafíos complejos en soluciones inteligentes, ¡queremos saber de ti!
VA Imaging es una empresa dinámica y orientada al futuro, especializada en tecnología de cámara industrial de alta calidad y asequible. Nuestras soluciones permiten a empresas de una amplia variedad de sectores revolucionar sus procesos de visualización, automatización e inspección de calidad. Con un fuerte enfoque en la satisfacción del cliente y en la construcción de relaciones comerciales duraderas, esperamos con interés los retos y oportunidades que cada cliente individual nos presenta. Nuestra oficina central se encuentra en Eindhoven (NL). Sin embargo, usted trabajará en una de nuestras otras oficinas en Aquisgrán (DE).
Your daily tasks:
🔸 Lead, coach and develop the Vision Support team, encouraging professional growth and strong team performance.
🔸 Organize and prioritize daily support activities, ensuring timely and high-quality customer service.
🔸 Guide the team in resolving complex technical issues and finding effective solutions.
🔸 Monitor support performance and continuously improve processes, workflows and service quality.
🔸Encourage technical knowledge sharing and collaboration within the team.
🔸 Work closely with Sales to ensure technical support meets customer needs and commercial priorities.
What do we expect from you?
🔸 At least 2 years of proven experience leading a technical support team - a must-have!
🔸 Bachelor's degree in a technical field or equivalent experience.
🔸 Strong technical background; machine vision experience is a plus.
🔸 Strong leadership and coaching skills
🔸 Independent, proactive and results-driven
🔸 Analytical and solution-oriented mindset
🔸 Positive attitude and continuous improvement mindset
What can you expect?
🔸 A full-time, office-based position at our modern Eindhoven location, with the flexibility to work remotely up to 15 days per year
🔸 A challenging leadership role with opportunities to develop your team and make a real impact.
🔸 An international work environment with plenty of opportunities for personal and professional growth.
🔸 A yearly personal development budget for training, courses or books.
🔸 Internal product training to develop your machine vision knowledge.
🔸 A solid pension plan.
🔸 A young, enthusiastic and collaborative team.
🔸 Memorable team events, drinks and fun activities!
Ready to join us?
Any questions about the position? Our HR Manager, Kim Wessels, will be happy to help!
Feel free to contact her at [email protected].
Ready to take the next step? Apply now! We look forward to hearing from you!
Recruiter requests for this advertisement will not be appreciated.