Support Engineer 3D (Eindhoven, Nederland)
VA Imaging groeit snel en wij zijn op zoek naar een praktische Support Engineer 3D Vision om onze klanten te helpen het maximale uit onze geavanceerde camera technologie te halen. Ben jij klaar om complexe uitdagingen om te zetten in slimme oplossingen? Dan horen wij graag van je!
VA Imaging is een dynamisch, vooruitstrevend bedrijf dat gespecialiseerd is in hoogwaardige maar betaalbare industriële camera-technologie. Onze oplossingen stellen bedrijven in uiteenlopende sectoren in staat om hun visualisatie-, automatiserings- en kwaliteitsinspectieprocessen te revolutioneren. Met een sterke focus op klanttevredenheid en het opbouwen van langdurige zakelijke relaties, kijken wij uit naar de uitdagingen en kansen die elke individuele klant met zich meebrengt. Ons hoofdkantoor is gevestigd in Eindhoven (NL). Je zult echter werken op een van onze andere kantoren in Aken (DE).
Your daily tasks:
🔸 Lead, coach and develop the Vision Support team, encouraging professional growth and strong team performance.
🔸 Organize and prioritize daily support activities, ensuring timely and high-quality customer service.
🔸 Guide the team in resolving complex technical issues and finding effective solutions.
🔸 Monitor support performance and continuously improve processes, workflows and service quality.
🔸Encourage technical knowledge sharing and collaboration within the team.
🔸 Work closely with Sales to ensure technical support meets customer needs and commercial priorities.
What do we expect from you?
🔸 At least 2 years of proven experience leading a technical support team - a must-have!
🔸 Bachelor's degree in a technical field or equivalent experience.
🔸 Strong technical background; machine vision experience is a plus.
🔸 Strong leadership and coaching skills
🔸 Independent, proactive and results-driven
🔸 Analytical and solution-oriented mindset
🔸 Positive attitude and continuous improvement mindset
What can you expect?
🔸 A full-time, office-based position at our modern Eindhoven location, with the flexibility to work remotely up to 15 days per year
🔸 A challenging leadership role with opportunities to develop your team and make a real impact.
🔸 An international work environment with plenty of opportunities for personal and professional growth.
🔸 A yearly personal development budget for training, courses or books.
🔸 Internal product training to develop your machine vision knowledge.
🔸 A solid pension plan.
🔸 A young, enthusiastic and collaborative team.
🔸 Memorable team events, drinks and fun activities!
Ready to join us?
Any questions about the position? Our HR Manager, Kim Wessels, will be happy to help!
Feel free to contact her at [email protected].
Ready to take the next step? Apply now! We look forward to hearing from you!
Recruiter requests for this advertisement will not be appreciated.
