Vision Support-ingeniør (Eindhoven, Nederland)
VA Imaging vokser raskt, og vi ser etter en praktisk anlagt Vision Support Engineer som kan hjelpe kundene våre med å få mest mulig ut av vår banebrytende kamerateknologi. Hvis du er klar til å gjøre komplekse utfordringer om til smarte løsninger, vil vi gjerne høre fra deg!
VA Imaging er et dynamisk, fremtidsrettet selskap som spesialiserer seg på høykvalitets, men rimelig industrielt kamerateknologi. Våre løsninger gjør det mulig for selskaper i et bredt spekter av bransjer å revolusjonere prosessene sine for visualisering, automatisering og kvalitetsinspeksjon. Med et sterkt fokus på kundetilfredshet og å bygge varige forretningsrelasjoner ser vi frem til utfordringene og mulighetene som hver enkelt kunde bringer med seg. Hovedkontoret vårt ligger i Eindhoven (NL). Du vil imidlertid arbeide på et av våre andre kontorer i Aachen (DE).
Your daily tasks:
🔸 Lead, coach and develop the Vision Support team, encouraging professional growth and strong team performance.
🔸 Organize and prioritize daily support activities, ensuring timely and high-quality customer service.
🔸 Guide the team in resolving complex technical issues and finding effective solutions.
🔸 Monitor support performance and continuously improve processes, workflows and service quality.
🔸Encourage technical knowledge sharing and collaboration within the team.
🔸 Work closely with Sales to ensure technical support meets customer needs and commercial priorities.
What do we expect from you?
🔸 At least 2 years of proven experience leading a technical support team - a must-have!
🔸 Bachelor's degree in a technical field or equivalent experience.
🔸 Strong technical background; machine vision experience is a plus.
🔸 Strong leadership and coaching skills
🔸 Independent, proactive and results-driven
🔸 Analytical and solution-oriented mindset
🔸 Positive attitude and continuous improvement mindset
What can you expect?
🔸 A full-time, office-based position at our modern Eindhoven location, with the flexibility to work remotely up to 15 days per year
🔸 A challenging leadership role with opportunities to develop your team and make a real impact.
🔸 An international work environment with plenty of opportunities for personal and professional growth.
🔸 A yearly personal development budget for training, courses or books.
🔸 Internal product training to develop your machine vision knowledge.
🔸 A solid pension plan.
🔸 A young, enthusiastic and collaborative team.
🔸 Memorable team events, drinks and fun activities!
Ready to join us?
Any questions about the position? Our HR Manager, Kim Wessels, will be happy to help!
Feel free to contact her at [email protected].
Ready to take the next step? Apply now! We look forward to hearing from you!
Recruiter requests for this advertisement will not be appreciated.
