Engenheiro de Suporte 3D (Eindhoven, Países Baixos)
VA Imaging está a crescer rapidamente e estamos à procura de um Suporte Engenheiro 3D Visão prático para ajudar os nossos clientes a tirar o máximo partido da nossa tecnologia de câmera de ponta. Se está pronto para transformar desafios complexos em soluções inteligentes, queremos ouvir de si!
VA Imaging é uma empresa dinâmica e inovadora, especializada em tecnologia de câmera industrial de alta qualidade e acessível. As nossas soluções permitem que empresas de uma vasta gama de setores revolucionem os seus processos de visualização, automação e inspeção de qualidade. Com um forte foco na satisfação do cliente e na construção de relações comerciais duradouras, encaramos com entusiasmo os desafios e oportunidades que cada cliente individual traz. A nossa sede está localizada em Eindhoven (NL). No entanto, irá trabalhar num dos nossos outros escritórios em Aachen (DE).
Your daily tasks:
🔸 Lead, coach and develop the Vision Support team, encouraging professional growth and strong team performance.
🔸 Organize and prioritize daily support activities, ensuring timely and high-quality customer service.
🔸 Guide the team in resolving complex technical issues and finding effective solutions.
🔸 Monitor support performance and continuously improve processes, workflows and service quality.
🔸Encourage technical knowledge sharing and collaboration within the team.
🔸 Work closely with Sales to ensure technical support meets customer needs and commercial priorities.
What do we expect from you?
🔸 At least 2 years of proven experience leading a technical support team - a must-have!
🔸 Bachelor's degree in a technical field or equivalent experience.
🔸 Strong technical background; machine vision experience is a plus.
🔸 Strong leadership and coaching skills
🔸 Independent, proactive and results-driven
🔸 Analytical and solution-oriented mindset
🔸 Positive attitude and continuous improvement mindset
What can you expect?
🔸 A full-time, office-based position at our modern Eindhoven location, with the flexibility to work remotely up to 15 days per year
🔸 A challenging leadership role with opportunities to develop your team and make a real impact.
🔸 An international work environment with plenty of opportunities for personal and professional growth.
🔸 A yearly personal development budget for training, courses or books.
🔸 Internal product training to develop your machine vision knowledge.
🔸 A solid pension plan.
🔸 A young, enthusiastic and collaborative team.
🔸 Memorable team events, drinks and fun activities!
Ready to join us?
Any questions about the position? Our HR Manager, Kim Wessels, will be happy to help!
Feel free to contact her at [email protected].
Ready to take the next step? Apply now! We look forward to hearing from you!
Recruiter requests for this advertisement will not be appreciated.
